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BOTTLENOTES FAQs

What is Bottlenotes?


Shipping

What States does Bottlenotes Ship to?
How long does shipping take?
How much is shipping?
How much is shipping for wine clubs?
How come Bottlenotes does not ship to my state?
Does Bottlenotes have a return policy?

General

What are Bottlepoints and what do they do?
Will Bottlenotes keep my information private?
How do you determine someone’s personal taste preferences?
How does Bottlenotes choose the wines it features in clubs and the online retail store?
Can I add wines that I’ve tried in other places (a friend’s house, or at a restaurant, etc.) to My Bottlenotes (Virtual) Wine Cellar?
Will I be able to share my wine tasting notes and recommendations with friends?
Is there a minimum purchase?


What is Bottlenotes?

Bottlenotes is the premier online wine community, where wine enthusiasts come to learn about wine, share wine tasting notes, and buy great boutique and estate wines from around the world. Bottlenotes also offers innovative wine clubs, corporate gifts and personal wine gifts, and the first national wine registry, where members can register for wine gifts for their wedding, anniversary, birthday or commitment ceremony. Members can read and store wine tasting notes in their free online wine cellar (My Wine Cellar) and receive a free daily dose of wine knowledge by signing up for The Daily Sip™!


Shipping

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What States does Bottlenotes ship to?

Botttlenotes currently ships to the following states (we will add states as they open up): Alaska, Arizona, Colorado, Connecticut, District of Columbia,Idaho, Illinois, Louisiana, Massachusetts, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oregon, Wisconsin, and Wyoming.

How long does shipping take?

Shipments to CO, CT, DC, FL, IL, MA, NJ, NY, or WI take 6 to 10 business days to arrive after shipping. Shipments to all other states normally arrive in 1-4 business days after shipping.

AZ- Shipments to Arizona arrive in 14-30 business days after shipping.


How much is shipping?

Wine: $9.99 for the first bottle and $2.00 for each additional bottle.
Gift Packs: $14.98
Stemware: $9.95 for the first stem and $5.00 for each addition stem.


How much is shipping for wine clubs?

Shipping is just $9.99 for all wine club shipments no matter how many bottles are in your shipments.


How come Bottlenotes does not ship to my state?

Shipping laws vary vastly from state to state. To learn more about the shipping laws in your state and get involved in the movement to change them, please visit www.freethegrapes.com


Does Bottlenotes have a return policy?

Unfortunately it is illegal for U.S. consumers to ship wine in the United States. Nonetheless, your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your shipment at customerservice@bottlenotes.com. We will resend all defective bottles on good faith for the first request. Following the wine trade tradition, all bottles ten years or older are purchased at the buyer's risk.


General FAQ

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What are Bottlepoints and what do they do?

Bottlepoints are part of Bottlenotes loyalty program that implemented in the near future.


Will Bottlenotes keep my information private?

Absolutely. Click here for important information on how we use the personal information we ask you to submit. As we update and expand our services, this policy may change, so please refer back to it periodically. If you use any of Bottlenotes' services, you agree to these terms.

How do you determine someone’s personal taste preferences?

Bottlenotes devised a Personal Taste Profile, one that asks explicit questions about your taste preferences (“How much do you like these varying styles?”) and asks implicit questions about your taste preferences ( How do you take your coffee or tea?”) We combine your answers to the explicit and implicit questions to deduce your Personal Taste Profile. Want to learn more about wine and taste preferences? Check out Bottlenotes Guide To Wine: Around the World in 80 Sips

How does Bottlenotes choose the wines it features in clubs and the online retail store?

We do a great deal of research on small and boutique wine producers in both the “new” and “old” worlds. We also try to find regions of countries that are less well known, yet offer fabulous wines, such as Jumilla, Spain, or Santa Barbara, California. Bottlenotes also offers stellar wines from Bordeaux, Burgundy, Napa and other well known regions.

Can I add wines that I’ve tried in other places (a friend’s house, or at a restaurant, etc.) to My Bottlenotes (Virtual) Wine Cellar?

Yes! Once you have created Bottlenotes profile you cab add wines that you have tasted using the “ Add a Wine” feature

Will I be able to share my wine tasting notes and recommendations with friends?

Yes. Create your Bottlenotes profile and share your notes with your friends.

Is there a minimum purchase?

Yes, the minimum order on Bottlenotes is $24.95 in product.